Privacy Policy

Last updated: August 28, 2025

This Privacy Policy describes how RomiQ ("we," "us," or "our") collects, uses, stores, shares, and protects information obtained from users of our website, web application, and mobile application (collectively, the "Services"). This policy applies to all platforms operated by RomiQ, including those used by schools, teachers, students, and parents.

By accessing or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Services.

We are committed to protecting your privacy and handling your information responsibly, especially in an educational context where data may involve minors.

Information We Collect

Google User Data

When you sign in using Google OAuth, we collect the following information from your Google account:

Your name
Your email address
Your profile picture (if available)

How we use Google user data: We use this information solely to create and manage your account, authenticate your identity, and personalize your experience within our Services. We do not use Google user data for advertising purposes.

Sharing of Google user data: We do not sell, share, or transfer your Google user data to any third parties, except as required to provide our Services (e.g., cloud hosting providers under strict confidentiality agreements) or as required by law.

Retention and deletion: Your Google user data is retained for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us at romiqtech@gmail.com. Upon account deletion, your Google user data will be permanently removed from our systems within 30 days.

Personal Information

We collect personal information that can identify you when you voluntarily provide it, such as:

When registering an account
Submitting forms or requests
Interacting with features (e.g., admissions, attendance, grading, timetables, or communication tools)

Users may browse parts of the website without providing personal information. However, certain features require registration or data submission. Personal information related to students or minors is primarily collected and managed by subscribed schools, with appropriate parental or guardian consent where required.

Non-Personal Information

We automatically collect non-personal information about your interactions with the Services, including:

Browser type
Device type and operating system
IP address
Internet service provider
Pages visited, time spent, and referral sources

Information from Children

Our Services are used in educational settings and may involve data about children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information directly from children under 13 without school authorization and verifiable parental consent, in compliance with the Children's Online Privacy Protection Act (COPPA) and similar laws.

Schools act as agents for parents in providing consent for educational use. We only collect and use student data as directed by the school for legitimate educational purposes.

Cookies and Similar Technologies

We use cookies and similar technologies (e.g., web beacons, pixels) to enhance user experience, analyze usage, and remember preferences. Cookies are small files stored on your device.

You can control cookies through your browser settings. Disabling cookies may limit functionality.

We may also use third-party analytics tools (e.g., Google Analytics) that set cookies. These help us understand aggregated usage patterns.

How We Use Collected Information

We use information for the following purposes:

To provide and maintain the Services (e.g., managing admissions, attendance, grades, and communication)
To improve customer support and respond to inquiries
To personalize and enhance user experience
To analyze aggregated data for platform improvements
To send administrative communications, updates, or information related to your account or requests
To comply with legal obligations

We process data based on legitimate interests (e.g., providing educational services), contractual necessity, or consent where required.

How We Protect Your Information

We implement appropriate technical, administrative, and physical security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. These include encryption, access controls, and regular security assessments.

However, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

Sharing Your Information

We do not sell, trade, or rent personal information to third parties for marketing purposes.

We may share information with:

Service providers (e.g., hosting, analytics, payment processors) under strict confidentiality agreements
Schools (for student and parent data managed through the platform)
As required by law, to protect rights, or in response to legal processes
In the event of a merger, acquisition, or asset sale (with notice where possible)

Third parties must handle data in compliance with this policy and applicable laws.

Children's Privacy

Our Services are not directed to children under 13. We comply with COPPA by:

Obtaining verifiable parental consent (via schools) before collecting personal information from children
Limiting use of student data to educational purposes
Providing parents access to review, correct, or delete their child's information upon request

If we learn we have collected information from a child under 13 without proper consent, we will delete it promptly.

Parents or guardians concerned about their child's data should contact us or the school.

Your Rights and Choices

You may have rights regarding your personal information, including:

Access, correction, update, or deletion
Restriction or objection to processing
Data portability
Withdrawal of consent (where applicable)

Active users can manage data through their account settings. Others can request via romiqtech@gmail.com or through their school.

We retain inactive account data for up to 18 months for potential reactivation, unless deletion is requested or required by law.

Requests may be subject to verification and legal exceptions.

International Data Transfers

Data may be processed in locations outside your country, with appropriate safeguards (e.g., standard contractual clauses) to ensure protection.

Third-Party Links

Our Services may contain links to third-party sites. We are not responsible for their privacy practices. Review their policies separately.

Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted here with an updated "Last Updated" date. Significant changes will be notified via email or in-app notice where possible.

Continued use after changes constitutes acceptance.

Contact Us

For questions, requests, or concerns about this Privacy Policy or our practices, contact us at:

Email: romiqtech@gmail.com

We will respond promptly.

Acceptance of This Policy

By using our Services, you acknowledge this Privacy Policy and our Terms of Service. Providing accurate information is essential for service delivery. You may withdraw consent by contacting us, which may result in account deletion and loss of data access.